"Bob, Just a quick note to tell you how much we appreciate the work that you do for us. We have always been pleased with the quality of your work as well as your pricing and service. We have had several clients in past few months who wanted to tell us how impressed they were with your knowledge and professionalism. I've said it before that you are the ONLY appliance repairman that we call on anymore, and I can't see that changing any time soon. Thanks for the good work. You make being a property manager an easy job."
Greg M, People Helping Others Property Management
San Diego, Ca
|
|
I met Bob by coincidence. We found a lost puppy together, and when I offered
to take him to a vet to see if he had an I.D. implant, Bob immediately gave me
his card because he wanted to pay any expenses I incurred-- A great end to
the story-- found the owner and returned "Mohawk" to his family. Bob called me
to see if there was anything further he could do.
I immediately knew this was a man I could trust. He is prompt to respond,
goes out of his way to help, and always follows through.
I can always call on him and he tries to be available 7 days a week. Seems
like problems occur Saturday afternoons and holidays... Hmm.
Bob calls it like it is, and has told me some of my (older) appliances are
really sturdy, because they were built better than many today. He always
recommends what’s best for me, not his wallet.
"Ro" K, Carlsbad, Ca
|
|
"I have used Coastal Appliance, Heating & A/C for approximately five years. I have been impressed by the personal touch, courtesy, promptness, neatness and quality of service they provide, and their prices have been very reasonable. Coastal Appliance has performed a variety of repairs for me, and in each instance I have been impressed with the breadth of their capability. I recommend them very highly!!"
Emil T,
Carlsbad, Ca
|
"Bob Sankie of Coastal Appliance, Heating and Air has been our "go to" guy for all of our major appliance problems for the past 2 years. He is responsive, able, knowledgeable, resourceful, and kind to animals. Our dog loves him!"
Marge and Neal S,
La Jolla, Ca
|
|
"I recommend Coastal Appliance Services to any one who want fast, reliable and above all economical way to repair and service their house appliances. Thanks for the great service. Appreciate it very much."
Sunil P
Poway, Ca
Dear Bob,
A few weeks ago, we bought a Staber clothes washer at your
recommendation. A few years earlier, we had bought a Neptune washer
and dryer because they were supposed to be the"latest and greatest".
Unhappily, the Maytag Neptune washer had turned ot to be a bit of a
bad buy, years after its warranty had expired.
The Staber washer you recommended holds a bit less laundry than the
Neptune, but guess what, it gets done cleaner and faster. I am more
than happy to do perhaps one extra load per month but to have it come
out cleaner and dryer than it did with the Neptune. We are thrilled
with our purchase. I get conscious pleasure from it every time I use
it. It is simple, smart and powerful.
As for your service. We feel you are a permanent part of our personal
team. You were incredible: a man of integrity, with purpose and
competence above and beyond the call. We will NEVER
call anyone else for help with our appliance and comfort issues.
I feel it is a piece of luck that you fell into our lives. The Staber
washer is the ultimate answer to one of those recurring but fairly
serious issues in a life. I love the way it washes my clothes, in
good time. with power but not destructive power, and with
simplicity. I know we will be able to maintain this thing ourselves.
it is a mechanical device, not an electronic mystery!
Thank you once again for simplifying our lives.
Daly J,
University City, Ca
Bob,
Can't thank you enough for the kind recommendation you made about our Whirlpool washer. You didnt have to mention that the wash tub had a 5 year warranty and we wouldn't have known it. You could have charged us for a new tub and the repair to go with it, But instead, you called Whirlpool for us and set up a service call. I don't know why you were so kind, but it didn't go un-noticed. We will DEFINETLY have you back for other issues and our friends know all about your extroardinary kindness last week.
Julie and Mike B,
Del Mar, Ca
We enjoy Bob's visits to our home. He gives our appliances his full attention and looks forward to doing the job as nicely as possible. It seems to me that going out to repair an appliance is one of life's most difficult jobs. Bob is good at this formidable task. He enjoys sharing his gift with those individuals lucky enough to be his clients.
I mean it!
Francis K,
La Jolla Colony
Today we received a brand new Fisher & Paykel refrigerator to replace our 3 year old out of warranty one. The company replaced it free of charge. This happened because of your diligence in the matter. After weeks of not receiving the correct part for our old frig., you were able to arrange this. It is rare to find people like you in the service business. We appreciate your support and will continue to refer you to all our friends and neighbors.
Marci P. & Eric S.
Encinitas
Dear Bob, We first called 1800 Appliance to repair our Kitchenaid dishwasher that wasn't working. A technician came out and took the machine apart, telling us we need a new motor and pump assembly. When he came back, he had the wrong part, and left the machine apart in our kitchen, telling us he would be back soon with the correct part. That was the last we heard of him. Out of desperation to do something, we found you. You came out the next day and found nothing wrong with the motor other than a stuck seal that you fixed in 30 seconds! Not only did you save us $490, but you got the machine together and we are back up sooner than we ever expected. Thank you, Thank you!
Laura & Jim D.
San Elijo Hills
5% discount for payment with CASH
|
