Contact Us

For a timely response, please call the number in the upper right hand corner of our site, (858) 229-8753.  We principally serve the San Diego North Coastal area.

When you call, it really helps if you can have handy: The Make, Model and Serial Number, and any other information (such as where the unit is located, or anything else helpful- the technician should be aware of before arriving)
Also, before we arrive, know where your house circuit breakers are located, and if possible, which circuit breaker controls the appliance we will be working on. 

We don't always need to know the particulars each and every time... as experience often suffices. But on the lesser known stuff, a bit of research before arriving can save you time and money.
Also, I've been seeing some undercounter refrigeration units or dishwashers lately--blocked into place with flooring laid in front of the unit preventing the tech from being able to take the unit out for service. Is YOUR'S like this?                                                                                                                                                                                                                       
PLACES TO LOOK FOR THE MODEL NUMBERS:
Washer:
Inside the door, along the back / top of the console, rear edge of lid opening
Dryer:
Usually inside the door on the frame, sometimes back of console
Dishwasher:
Usually inside the door jamb on LH side, F&P, between the drawers
Refrigerator:
Along the ceiling of the FF section, On the RH / LH liner of the freezer wall, along the toe-kick behind the grille, along the RH side of FF box
Range:
Beneath the top, (lift top to look), along the LH or back wall of the burner recess, along the bottom of doors, (around the pots & pans storage drawer), behind the toe-kick
Oven:
Between the oven cavities behind the grille, along the bottom of door opening. on the bottom of the control panel, behind the control panel
Pop-Up vent:
Usually near where the supply voltage enters
Cooktop:
Usually on the bottom of the unit, sometimes beneath a burner
Furnace:
Usually inside the control cabinet
AC (outside)
Usually on the outside of the unit, near the In / out plumbing and wires

Happy Hunting!                                                   

Repair or Replace? Aye, There's the Rub...
That's a question many of you might ask yourself when facing another appliance repair. Generally speaking, there are only a few events that would spell the end of your relationship with the old beast. A refrigerator with a bad compressor or badly leaking sealed system usually means get rid of it. Sometimes, recharging (or topping off) a system will keep it going for a while longer (often as much as a year or three). Just about all the other appliances in your home can be repaired continually for as long as you own them. You might want to think about replacement when the repair exceeds 1/2 the cost of getting a new one. Or if the appliance is getting older, you may repair it this one time but who knows how long till something else breaks down? (Its just like life after forty... from that point on it's all- patch, patch, patch.) Is the cabinet getting rusty? Those parts are generally harder to come by and cost more. Microwave units are getting so cheap, its hardly worth repairing them at all, but having a transformer failure would certianly send me a' shoppin...

Feel free to contact us by e-mail, expressing questions or concerns you may have. Please use the form below.
For D-I-Y-ers (do-it-yourself-ers), feel free to contact us (by e-mail) about "how tos." We check e-mail submissions every day, and
respond as soon as possible.

PLEASE NOTE:
We do not answer "How-To" or part sales questions over the phone. Nor can we quote jobs / prices over the phone (in most cases). Please use this page.

Normal Business Hours:
Monday thru Friday ... 8:00 AM to 3:30 PM (Last call at 3 PM)

Saturday: 9:00 AM to 12:00 PM (last call at 11 AM)
USUALLY RESERVED FOR 9 to 5 folks that just can't otherwise...
(Hey, we like weekends too!)

Closed Sundays  (DIRE EMERGENCY situations excepted. IE: refrigerator/ freezer warm & food spoiling, appliance flooding, gas leak, etc... A SUNDAY PREMIUM WILL APPLY)

Please note that after-hours fees apply for service calls outside of normal business hours and a travel fee applies to locations outside of our service area. See SERVICES page for listing of outlying communities.

5% discount for payment in CASH

If you have any comments or suggestions on things you would like to see (or not see) on this website, feel free to tell us. We look forward to hearing from you.